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Privacy Policy

Last updated: March 29, 2026

reimburse.id (“we”, “us”, or “the application”) respects user privacy and is committed
to protecting the personal data that we process through the reimburse.id website and mobile application.

This Privacy Policy explains how we collect, use, store, and
protect user data when using reimburse.id services.

1. Data We Collect

Depending on how the services are used, we may collect and process the following data:

a. Account information

  • Name
  • Email address
  • User account ID
  • Phone number, if voluntarily provided
  • Other profile information provided by the user or the company administrator

b. Payment information and reimbursement profile

  • Bank account name
  • Bank account number
  • Other information required for reimbursement, approval, and payment processes

c. Photos, files, and documents

  • Photos of transaction receipts
  • Documents or attachments uploaded by users for reimbursement requests or related processes

d. Device information and device identity

  • Push notification tokens, such as FCM tokens
  • Limited technical information required for application operation and notification delivery

e. Operational and security logs

  • Error logs
  • System activity logs
  • Audit and security data to prevent misuse and fraud, and to support internal and legal compliance

2. How We Use Data

We use user data to:

  • provide, operate, and maintain reimburse.id services
  • manage user accounts and login authentication
  • process reimbursements, approvals, payments, and related workflows
  • send notifications relevant to application usage
  • provide customer support and resolve issues
  • maintain system security, detect unauthorized activity, and fulfill audit or compliance obligations
  • improve service stability and reliability

We do not sell users’ personal data to third parties.

3. Data Sharing

We may share data only to the extent necessary for service operations, for example with:

  • cloud infrastructure or hosting providers
  • push notification service providers
  • technical service providers that help us operate the system

We do not share user data with third parties for behavioral advertising purposes
without a lawful basis and appropriate notice.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect user data, including:

  • the use of encrypted connections (HTTPS/TLS) when data is transmitted
  • internal access controls
  • access restrictions based on roles and authority
  • logging certain activities for security and audit purposes

Although we strive to maintain data security, no method of transmission or electronic storage
can be guaranteed to be 100% secure.

5. Data Storage and Retention

We retain data for as long as necessary to:

  • provide services to users and client companies
  • comply with legal, tax, accounting, audit, or compliance obligations
  • resolve disputes or enforce applicable agreements

Some data may continue to be retained for a certain period even if an account is deactivated
or requested to be deleted, where required by law or legitimate audit needs.

6. User Rights

Users may request:

  • access to certain personal data
  • correction of inaccurate data
  • deletion of accounts and related data, subject to applicable provisions
  • further information regarding the processing of their data

Requests for account deletion may be submitted through the following page:

https://reimburse.id/account-deletion

7. Camera, Photos, and Files

The reimburse.id mobile application may request access to:

  • the camera, to take photos of transaction receipts
  • the gallery or file storage, to select document attachments

This access is used only when the user actively chooses to upload or attach files.

8. Push Notifications

The reimburse.id mobile application may use device tokens and push notification services
to send notifications related to accounts, workflows, approvals, or relevant application activity.

9. Children

reimburse.id services are not intended for children under the age specified by applicable law
for the use of business services. We do not knowingly collect children’s personal data
for general consumer purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published
on this page along with the latest update date.

11. Contact Us

If you have any questions regarding this Privacy Policy or would like to submit a request
related to personal data, please contact us through:

  • Email: support [at] reimburse.id